I have never experienced a loss. Can I still purchase a lovey?
Of course! Our mission is to help families struggling with infertility through product sales no matter who buys them.
Do you have gifting options?
Yes! We have a few different options for gifting. You can purchase a gift certificate that is redeemable for one Original Loss Lovey with personalization, which includes free shipping, or you can give a gift card in $10, $25, and $50 denominations. Additionally, you can purchase an Original Loss Lovey for a friend and have it sent to them with a personalized message.
Can I return my Original Loss Lovey?
Returns are accepted within 30 days of purchase (must be postmarked within 30 days) for a full refund for any reason. You will be responsible for the cost of shipping. All products are inspected for quality and safety before they are shipped; however it is important to note that all Original Loss Lovies are handmade and may vary in their final product.
Do you only sell lovies?
Yes, for now. New products coming soon!
I know someone who is struggling with infertility and could really use help, financially. What can I do to help?
That’s so kind of you. You can nominate a family here! Please fill out the nomination form and let us know a little more about their situation. You can be as detailed or as vague as you’d like about their identifying information, however, if they are chosen, we will need their direct contact information as we will need to gift the donation directly to them. The more information you include, the better. This gives us a better understanding of what they are going through and their need for financial assistance.
What percentage of my purchase actually goes to helping families struggling with infertility?
Good question. Each quarter, 10% of sales will be gifted directly to a family who has been nominated to receive a financial love gift. There will be certain months when that love gift will increase over 10%, in which case, it will be announced to subscribers via email and on all social media platforms.
I don’t want to purchase a lovey but I’d like to help those hoping to expand their family. Can I donate money instead?
That’s so sweet of you to ask. I will be setting up a foundation in the near future which will accept monetary donations.